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Find your first useful AI use case.
The best first AI project is usually a small, repeated task with a clear owner and a way to check the result.
List the repeated work
Write down the questions, handoffs and admin tasks your team repeats every week. Look for work that follows a pattern and takes meaningful time.
Choose one low-risk task
Pick something with clear inputs and outputs, such as drafting a first reply to a common enquiry or summarising meeting notes. Keep a person responsible for review.
Set a useful measure
Compare the time spent, the error rate and the customer experience before and after. If the task does not improve, adjust the process before adding more automation.
The takeaway
Start with one workflow you can describe in a single sentence. The tool comes after the problem.
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